Subsidary

The regulator has identified certain areas of non-compliance as part of their inspection and consequently, has levied a penalty of Rs 15,000 on the company.

Annual Reports

Annual Report - 2015-16

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Annual Report - 2016-17

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Annual Report - 2017-18

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Annual Report - 2018-19

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Policies

CSR Policy

Aims at connecting business to the society, wherein the business chooses areas of engagement with the local communities and people at large.

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Grievances Communication

Aims at minimizing instances of customer complaints and grievances through proper service delivery and review mechanism apart from focusing on prompt redressal of customer complaints and grievances.

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Whistleblower Policy

This policy encourages all Whistleblowers to report any kind of misuse of company's properties, mismanagement or wrongful conduct prevailing in the company.

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Important Policies and Information

This Code has been formulated by Five Star Housing Finance P Ltd. pursuant to the guidelines issued by the National Housing Bank on Fair Practices Code for Housing Finance Companies.

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Housing Finance FPC

This code applies to all products and services offered by the Company under a normal operating environment except in any event of force conditions and is based on ethical principles of integrity and transparency.

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