The regulator has identified certain areas of non-compliance as part of their inspection and consequently, has levied a penalty of Rs 15,000 on the company.
Aims at connecting business to the society, wherein the business chooses areas of engagement with the local communities and people at large.Download
Aims at minimizing instances of customer complaints and grievances through proper service delivery and review mechanism apart from focusing on prompt redressal of customer complaints and grievances.Download
This policy encourages all Whistleblowers to report any kind of misuse of company's properties, mismanagement or wrongful conduct prevailing in the company.Download
Important Policies and Information
This Code has been formulated by Five Star Housing Finance P Ltd. pursuant to the guidelines issued by the National Housing Bank on Fair Practices Code for Housing Finance Companies.Download
Housing Finance FPC
This code applies to all products and services offered by the Company under a normal operating environment except in any event of force conditions and is based on ethical principles of integrity and transparency.Download